Shipping Policy
Shipping Policy – PCTKART
At PCTKART, we are committed to delivering your favorite home décor pieces safely and seamlessly. Here's everything you need to know about our shipping policy:
1. Shipping Coverage
We currently deliver across India. planning for International shipping and working on expanding globally soon.
2. Shipping Time
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Order Processing Time: 1–2 business days
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Delivery Time: 3–7 business days, depending on your location
Please note: During peak seasons, sales, or festivals, processing and delivery times may be slightly longer.
3. Shipping Charges
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Free shipping on all prepaid orders above ₹1999
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A standard shipping fee of ₹99 is applicable for orders below ₹1999
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment in real-time.
5. Packaging
We use secure and eco-friendly packaging to ensure your items arrive in perfect condition. Fragile products are double-checked and well-cushioned for safety.
6. Delays & Support
While we strive to deliver on time, delays may occur due to unforeseen issues like weather, courier problems, or regional restrictions. For any delay-related queries, feel free to contact us at support@pctkart.com.
7. Damaged or Lost Items
If your package arrives damaged or does not arrive at all, please notify us within 48 hours of delivery. We will investigate the issue and provide a suitable resolution — either a replacement or a refund as per our return policy.
Need Help?
For any questions or concerns related to your order or shipment, reach out to us via: 📧 Email: support@pctkart.com 📞 Phone: +91-9971287084
Thank you for choosing PCTKART. We look forward to delivering happiness to your doorstep!