Shipping Policy
Shipping Policy – PCTKART
At PCTKART, we are committed to delivering your favorite home décor pieces safely and seamlessly. Here's everything you need to know about our shipping policy:
1. Shipping Coverage
We currently deliver across India. planning for International shipping and working on expanding globally soon.
2. Shipping Time
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Order Processing Time: 1–2 business days
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Delivery Time: 3–7 business days, depending on your location
Please note: During peak seasons, sales, or festivals, processing and delivery times may be slightly longer.
3. Shipping Charges
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Free shipping on all prepaid orders above ₹1999
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A standard shipping fee of ₹99 is applicable for orders below ₹1999
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment in real-time.
5. Packaging
We use secure and eco-friendly packaging to ensure your items arrive in perfect condition. Fragile products are double-checked and well-cushioned for safety.
6. Delays & Support
While we strive to deliver on time, delays may occur due to unforeseen issues like weather, courier problems, or regional restrictions. For any delay-related queries, feel free to contact us at
custcare@pctkart.com
7. Damaged or Lost Items
If your package arrives damaged or does not arrive at all, please notify us within 48 hours of delivery. We will investigate the issue and provide a suitable resolution — either a replacement or a refund as per our return policy.
Need Help?
For any questions or concerns related to your order or shipment, reach out to us via: 📧 Email: custcare@pctkart.com 📞 Phone: +91-9971287084
Thank you for choosing PCTKART. We look forward to delivering happiness to your doorstep!